Administrative Bureau

Administrative Support Staff

Photo of Administrative Support Staff MemberThe Police Department would not be complete without the work performed by the various Administrative Support personnel. These are the people often found behind the scenes managing the numerous duties and tasks required to maintain an efficient operation.

Administrative Assistant to the Chief of Police: Jody Riley is responsible for all clerical duties for the Chief of Police. Some of these administrative duties include monitoring the Chief's calendar of appointments, transcription tasks, processing the payroll for all employees and tending to confidential matters as needed. The Administrative Assistant is well-versed in various computer programs and applies this to the development of the Oshkosh Police Department quarterly newsletter, Department brochures, and preparing presentations as well as working with many other special projects.

Office Manager: MaiNue Khang, is directly responsible for scheduling and supervising 18 employees and is charged with maintaining all Police Department records. Another primary responsibility of the Office Manager is to assist with the development and management of the Police Department's budget as well as coordinating departmental purchases and processing payroll. The Officer Manager is also the TIME System coordinator. The TIME System is an international electronic communication system that allows law enforcement agencies to receive and send information reference stolen property, wanted or missing people and other police related matters.

Records and Reports Clerks: Megan Ott and Susan Miller are responsible for maintaining a record and filing system and responding to internal and external requests for this information in order to support the mission, vision and values of the Oshkosh Police Department. These individuals also serve as a link between the community and police personnel when assisting with duties at the reception desk.

Court Liaison Clerks: Colette Schafer and Nicole Stark process all the administrative paperwork related to arrests made by Oshkosh Officers. This includes all traffic citations, municipal ordinance arrests as well as misdemeanor and felony arrests. They are responsible for over 16,000 court dispositions annually.

Word Processors: The Word Processors are responsible for transcribing over 18,000 incident reports each year. Officers dictate police reports and the Word Processors transcribe these reports and enter the data into LRMS. They also enter data related to traffic citations and field contact information gathered by officers.

The full-time Word Processors are:
  • Char Baehman
  • Cathy Lehndorf
  • Bonnie Sagmeister
  • Nancy Otradovec
The part-time Word Processors are:
  • Julie Bohn
  • Jill Engeli
  • Teagan Warmbier

Telecommunications Clerks: Telecommunications Clerks will often be the first people you meet when visiting or calling the Police Department. They staff the reception desk 24 hours a day each day of the year and are responsible for answering non-emergency telephone calls, providing customer service assistance and assisting officers with requests for information. They are a tremendous resource for both citizens and officers. Some of their primary duties include entering data for officers to respond to calls for service, selling parking permits, assisting with forms for records requests and parking ticket appeals and answering a variety of questions about the Police Department and activities in the Safety Building. They also manage administrative duties for the TIME System and records management system.

The full-time Telecommunications Clerks are:
  • Jeff Carlson
  • Robin Brunke
The part-time Telecommunications Clerks are:
  • Alex Servais
  • Jennifer Johannes
  • Kianna Carlson